Forge Intent LLC (“Rover Insights,” “we,” or “our”) and its affiliates and subsidiaries may engage and use certain third-party data processors (“Sub-Processors”) to provide services to our customers. These Sub-Processors may have access to personal data provided directly by our customers or to which we may have access in order to perform the contracted services or to enable requested features related thereto. This page provides important information about the identity, location, and role of each Sub-Processor.
We currently use the below list of Sub-Processors to provide services such as infrastructure services, customer support, service administration services, and email notifications. Please note that not all Sub-Processors are used in the provision of all services we provide and some may only be involved in assisting with the provision of specific services. Rover Insights imposes data protection terms with each Sub-Processor regarding their security controls and applicable regulations for the protection of personal data.
Updates to This List
Due to the nature of our global business and our ongoing efforts to improve our services, our business needs and service providers may change from time to time. You may subscribe to notifications by email if we add or replace any Sub-Processors by emailing legal@roverinsights.ai with the subject line “Sub-Processor Notification Request” and providing the following information: identify that you wish to be added to the Rover Insights Sub-Processor notification list on behalf of your company, company name, contact name, and contact email address. If you opt-in to receive such email, we will notify you at least 30 days prior to any such change.
List of Sub-Processors
| Sub-Processor | Location | Description of Processing | Website & Contact Details |
|---|---|---|---|
| Amazon Web Services, Inc | USA | Cloud hosting and infrastructure provider | aws.amazon.com 440 Terry Avenue N, Seattle, WA 98109 |
| Microsoft Corporation | USA | Document hosting and delivery services | www.microsoft.com One Microsoft Way, Redmond, WA 98052 |
| DocuSign, Inc. | USA | Contract administration and signature tool | www.docusign.com 221 Main Street, Suite 1550, San Francisco, CA 94105 |
| Google LLC | USA | Cloud hosting and infrastructure provider | www.google.com 1600 Amphitheatre Parkway, Mountain View, CA 94043 |
| Stripe | USA | Billing and accounting | www.stripe.com 354 Oyster Point Boulevard, South San Francisco, CA 94080 |
| Richpanel | USA | Customer success and support | www.richpanel.com 1885 Cabana Dr, San Jose, CA 95125 |
| salesforce.com Inc. | USA | Customer relationship management | www.salesforce.com The Landmark at One Market, Suite 300, San Francisco, CA 94105 |
| Snowflake, Inc. | USA | Data warehouse solution which serves as the repository of data | www.snowflake.com 106 E Babcock Street, Bozeman, MT 59715 |
| Iterable | USA | Email marketing and automation | www.iterable.com 201 Spear St, Suite 1050, San Francisco, CA 94105 |
| Segment.io, Inc. | USA | Product and user analytics | segment.com 101 Spear Street, Floor 1, San Francisco, CA 94105 |
| Slack Technologies, LLC | USA | Internal messaging channel | slack.com 500 Howard Street, San Francisco, CA 94105 |
| Tableau Software, LLC | USA | Data analytics and visualization | www.tableau.com 1621 N 34th Street, Seattle, WA 98103 |